Returns & Exchanges

We want you to love your Fahlo pieces, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.

• 3.
  Package Your Items

  Securely pack your items in their original mailer or a similar protective box, ensuring the return slip is included inside.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund has been processed.